Latest Job Adverts
| RECEPTIONISTS X2 |
| MaryBegg Community Clinic |
Advert
Posted 2019-04-02 06:39:17
POSITION: Receptionists (2)
LOCATION: Ndola
PURPOSE OF THE ROLE:
To
act as a first contact for all patients, relatives, visitors and healthcare
professionals.
To
provide a point of contact for patients and act as a focal point of
communication between patients and other members of the MBCC health care team.
KEY DUTIES:
§
Able
to answer any questions the clients may have and if unable to do so refer to an
appropriate staff member.
§
Responsible
for entering all new patients details into the patient registration system,
either manually or electronically.
§
Assist
clients or family members in completing any required information and registration
forms.
§
Responsible
for maintaining an efficient and orderly appointments system.
§
Advise
appropriate healthcare professionals of approaching appointments in time and
ensure patient’s medical file is available at the appointment time
§
Receive
and make telephone calls as instructed, divert calls promptly or take messages
ensuring accuracy of detail and timely delivery to the recipient.
§
Maintains
the paper/electronic file that makes up the patient medical record and be fully
conversant in the filing system of your work area.
§
Ensure
medical records are always kept in good repair with all necessary information
on the outside cover clearly visible
§
Maintaining
client’s right to privacy and confidentiality throughout the MBCC registration
process
§
Inspects
all medical files to ensure that charge sheets have not been left inside in
error
§
Answers
all questions the client may have concerning invoice payments.
§
Notifies
supervisor or senior management staff when an issue or incident arises with a
client or staff member.
§
Receive,
assist and direct clients in a courteous, efficient and welcoming manner
projecting a positive, friendly and professional image
REQUIRED TECHNICAL SKILLS, TRAINING & EXPERIENCE
§
At
least 2-3 years of professional experience
§
Certificate
in Business Administration or any related field. Diploma will be an added
advantage
§
Must
be honest
§
Computer
literate
§
Able
to work under pressure
Only candidates meeting
the minimum requirements will be shortlisted and contacted. If you do not
hear from us within 2 weeks after the closing date, kindly assume that your
application was not successful.
