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I.T Officer- Application Support
Investrust Bank plc
Zambia
Advert
Posted 2018-04-11 06:54:55


Position Title: I.T Officer- Application Support

Reporting to: Applications Support

Purpose of the Job

The Job holder is responsible for providing fist level Core Banking and Applications support while ensuring maximum availability and uptime of all systems

Duties

1. Ensuring that requests/ incidents are resolved within the specified period the SLA and escalate issues accordingly.

2. Monitor user activity to ensure high availability of services

3. Perform system EOD process and application of updates

4. Perform System and data backups in accordance with agreed cycles and ensure that all tapes / storage media are appropriately stored per Banks guidelines and standards

5 Ensure system reports, MIS reports and customer statements are available to the branch network and head office departments

6. Ensure weekly, Monthly and yearly system maintenance updates are performed

7. Participate in business continuity and disaster recovery planning / recovery strategies

8. Conduct testing, implementation and sign-off of all changes

9. ensuring all test systems are fully operational

10. Ensure all changes are tested in liaison with other units in the Information technology department

11. Perform any lawful assignment given by Superiors.

EDUCATION AND EXPERRIENCE

1. Bachelor’s Degree in Computer Science/ Computer Engineering/Information Technology/Information Systems

2. At least four (2) years post qualifying experience in the ICT field in banking environment dealing with core banking applications support

3. In-depth Knowledge of Core banking systems will be an added advantage

4. Strong analytical skills coupled with the ability to think logically

5. Ability to work independently and good team member

6. Good communication skills (verbal and Written

7. Proactive and a self-starter

Applications together with certified copies of certificates and CV’s along with details of three references who can be reached / contacted easily should reach the under listed address not later than 26th April, 2018

 

Head-Human Resource and Administration

Investrust Bank Plc

P. O Box 32344

Lusaka

Email: hr@investrutbank

 

 

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