Latest Job Adverts
| RECEPTIONIST/CLERK |
| TEVETA |
Advert
Posted 2018-05-23 07:56:51
The
Technical Education, Vocational and Entrepreneurship Training Authority
(TEVETA) is a body corporate established under the Technical Education,
Vocational and Entrepreneurship Training (TEVET) Act No. 13 of 1998 and the
TEVET (Amendment) Act No. 11 of 2005.
TEVETA
was established to regulate, monitor and co-ordinate Technical Education,
Vocational and Entrepreneurship Training in consultation with industry,
employers, workers and other stakeholders.
TEVETA
wishes to recruit qualified and experienced Zambians to fill the following
vacant positions.
8
) RECEPTIONIST/CLERK
8.1
Overall Purpose
To
handle front office reception and administration duties, including greeting
guests, answering phones, handling inquiries, and sorting and distributing
mail., receiving the public, providing customer assistance, data processing,
and record-keeping.
8.2
Duties and Responsibilities
These
include:
§
Welcoming
visitors by greeting them, in person or on the telephone; answering or
referring inquiries.
§
Directing
visitors to the appropriate person and office, maintaining unit/divisional
visitor’s directories and giving them instructions.
§
Ensuring
reception area is tidy and presentable, with all necessary stationery and
material (e.g. pens, forms and brochures, fliers).
§
Providing
basic and accurate information in-person and via phone/email.
§
Receiving,
sorts and distributes daily mail/deliveries.
§
Maintaining
office security by following safety procedures and controlling access via the
reception desk (monitor logbook, issue visitor badges and access control cards)
8.3
Minimum Knowledge, Skills and Abilities Required
8.3.1
Knowledge of:
§
Front
Office Operations
8.3.2
Skills
§
Telephone
Skills
§
Verbal
Communication
§
Microsoft
Office Skills
§
Listening
§
Professionalism
§
Customer
Focus
8.4
Minimum Education Qualification
§
Certificate
in Front Office Operations
§
Full
Grade Twelve Certificate
§
Possession
of Secretarial Certificate an added advantage
8.5
Minimum Relevant Experience
§
Two
years of increasingly responsible related experience, or any equivalent
combination of related education and experience.
§
Experience
with administrative and clerical procedures.
Letters
of application accompanied with a CV detailing achievements, how you meet the
requirements of the job including names of three traceable referees, (email
addresses and mobile phone contacts to be included), should be addressed to:
The
Acting Director General
Technical Education, Vocational and Entrepreneurship Training Authority
(TEVETA)
Bird Cage Walk, Longacres
Private Bag RW 16X
LUSAKA
Correspondence
will only be conducted with short listed candidates. Should you not hear from
us, please consider your application unsuccessful. Closing Date for receiving
applications is 8th June 2018.
