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IT ASSISTANT
JianFeng Business Solutions
Zambia
Advert
Posted 2018-05-30 07:25:54


Who are we?

JianFeng Business Solutions was established in 2017 and geared to assist Chinese companies establish operations in Zambia. The company provides Financial, Taxation, Secretarial, and Business Advisory services.

We are currently looking for a smart and innovative candidate to join our organization in the capacity of IT Assistant. This is an opportunity to launch a successful career, as the role will present a full-time opportunity with the organization

Role and Responsibilities

The IT Support personnel’s responsibilities will include network devices, hardware equipment, applications and platforms.

1.      Resolving hardware, software and networking issues for computers and peripherals.

2.      Ensure each work station has a computer, monitor, keyboard, mouse, and any additional specialized equipment

3.      Replacing old computers with new computers; data and settings migration from old computers to new computers; and scheduling appointments

4.      Setting up computers with all necessary hardware and software components, and create their profiles (install printers, setup outlook email, contact synchronization, bookmarks etc.)

5.      Logging and keeping good records of Inventory and computer supplies

6.      Support the operation of computer peripherals such as scanners, printers, switches, wireless routers, and biometric devices.

7.      Follow up with staff to ensure issue has been resolved

8.      Handle security issues

Qualifications and Education Requirements

1.      Minimum higher diploma or IT Diploma

2.      At least 1-year work experience

3.      Excellent customer service skills required

4.      Candidate can work with minimal supervision and demonstrate superior team skills

5.      This person must be able to perform in a fast-paced environment

6.      Ability to multi-task

7.      Exceptional verbal and written communications are needed

8.      Ability to prioritize and quickly resolve issues

9.      Proven ability to effectively and efficiently research complex technical problems using the internet, written literature, vendor support and colleagues.

10.  Effective prioritization skills

 

What Should I Send?

1.      Cover Letter

2.      Curriculum Vitae

3.      Grade 12 results

4.      Academic Transcripts

5.      NRC Copy

 

Email: advice@jfbsol.com

Please Note: Above requirements are the barest minimum required for selection.

 

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