Latest Job Adverts
| OPERATIONS MANAGER |
| Standard Microgrid Initiative Limited |
Advert
Posted 2018-06-08 04:33:30
Location:
Lusaka, Zambia
Employment
type: Contract for 6 months with permanent employment thereafter
Position
to be filled by: Q3 2018
Role
As
Operations Manager your primary role is to manage operations of micro grids
including permitting, sales & marketing, training, customer service and
maintenance. As a growing company you will also be working with the Executive
team to develop systems and procedures to streamline operational processes,
providing support to sales agents and ensuring systems and controls are
implemented and followed. Your value to the company is directly related to your
ability to maintain the operational integrity of the business. You will be
managing teams in rural locations as well as a small team based at the head
office in Lusaka. You will report directly to the -Standard Micro grid Zambia
Country Manager who will communicate with you regularly in order to help you
set goals and provide feedback on your progress towards achieving them.
Responsibilities
§ Driving the site permitting
process
§ Managing sales and
collection processes
§ Reviewing sales approval
logs and ensuring that collection processes and controls are followed
§ Developing and implementing
Sales Initiatives to promote Power time sales
§ Training Regional Community
Organizers, Micro grid Managers (Agents) and Office Staff on sales process,
marketing drives and communication
§ Responsible for managing
the customer service troubleshooting process and ensuring high levels of
customer satisfaction
§ Oversight of the maintenance
programme of systems
§ Managing resolution of
customer technical issues by the technical staff
§ Working with the Executive
team to design and implement systems and procedures to maintain internal
controls and streamline operational processes
§ Travelling to micro grid
sites to engage with team and assess on the ground operations
Requirements
§ 4+ years’ work experience
in an operational role with comparable responsibilities and relevant
professional qualification (e.g. Business, Administration)
§ A passion for delivering
energy services and desire to learn the various aspects of the micro grid
business
§ Prior experience managing
and growing teams.
§ Fluent in English, Bemba
and Nyanja both in written and oral communications.
§ Intelligent and eager to
learn.
§ Zambian citizen or
possessing valid Zambian work permit; experience working in Zambia is a must.
§ Highly organized and strong
attention to detail is essential.
§ Resourceful, hardworking
and honest.
§ Enthusiasm towards working
in the field of renewable energy.
§ Highly computer literate.
§ Excellent written and oral
communication skills.
§ Flexible and eager to lend
a hand wherever needed, even if a specific task may fall outside the core job
description.
§ Candidate should possess a
valid Driver’s’ License.
Personal
development opportunities
§ A fast-paced environment
where constant change is the norm and individual initiative-taking is required
and encouraged.
§ Potential for promotion to
Zambia Country Manager.
§ Working both in the office
and in the field.
§ Contributing to rural
electrification in Africa.
§ Building a clean energy
future.
§ A passion for organization,
details, and precision in all you do.
Compensation
and benefits
§ Competitive salary
commensurate with experience
§ Vehicle/petrol allowance
Application
requirements
Interested
candidates are requested to forward their updated CVs with cover letter
to info@standardmicrogrid.comstating their current and expected
remuneration, daytime telephone contacts and addresses of three referees. Please
state the job title you are applying for in the email subject line.
Only shortlisted candidates
will be contacted.
