Latest Job Adverts
| OPERATIONS MANAGER – REVENUE ASSURANCE & FRAUD MANAGEMENT |
| MTN |
Advert
Posted 2018-07-04 03:08:25
Key
Responsibilities
§
Develop
and implement life cycle approach to minimizing revenue leakage across MTN
Zambia’s revenue streams
§
To
coordinate activities performed by the Shared Services Hub support team
§
To
manage the roll out of key RA projects
§
Coordinate
RA activities in key Opco Projects
§
Enhance
the pro-active management of new products, services and developments
§
Identify
and manage potential control weakness with an aim to minimize revenue leakage
§
Educate
and promote benefits of the RA function across other Business Units in MTN
Zambia
§
Adherence
to the constant business change in the entity by introduction of new
service/product
§
Promote
and communicate RA benefits across Divisions- marketing, finance, sales, IT,
CC, internal and external customers
§
New
Products risk management
§
Manage
closure of issues with RA Analysts
§
Review,
Establish and Report on Team resources (system and human). Manage these for
optimal team performance.
§
Prepares
and presents to the Senior Manager weekly, monthly, quarterly and annual
reports in agreed formats and a timely basis
§
Effectively
manages the development of direct reports, effectively linking performance
management, learning &
§
Development,
talent management and the MTNZ Employee Value Proposition to achieve optimum
performance.
§
Stays
abreast of developments in areas of expertise and performs to the highest
ethical and professional standards
§
Carries
out any related duties that will enhance the mission of the job
Candidate
Requirements
§
Bachelor
Degree in Computer Science/IT/Telecoms/Finance/Accounting or equivalent
§
Grade
12 certificate
§
Professional
Certification in Auditing Courses will be an added advantage
§
At
least 3-5 years’ experience in telecommunication industry with at least 2 of
these in revenue
§
Assurance/Audit
§
Experience
needs to be relevant to processes and systems (for systems thinking agility)
and to gain
§
Eelevant
technical knowledge
§
Strong
understanding of telecom revenue cycle, processes, network elements and systems
involved
§
Experience
in working on billing systems, IN and network elements like MSC, GGSN &
SGSN.
§
Professional
Certification in Risk/RA/FM/CyberSecurity will be an added advantage
To
apply for this job email your details to jobs.zm@mtn.com
