Latest Job Adverts
| IT DESIGN & DEVELOPMENT MANAGER |
| MTN |
Advert
Posted 2018-07-10 03:53:43
Key
Responsibilities
§ Analyzes business requests
to determine the best approach to creating successful resolution delivery
solutions/projects effectively and efficiently
§ Perform business and
functional analysis activities (e.g. documenting functional requirements) for
projects as required
§ Provides delivery,
technical and management oversight for all activities within their area of
responsibility or domain, working with staff to resolve and overcome
delivery/technical issues and impediments as needed.
§ Oversees a project
portfolio that addresses business and technical needs, achieving ‘On Time’ and
‘On Budget’ targets and customer scope and quality targets.
§ Ensures projects are
properly sequenced based on business priority, dependencies, and team capacity;
assigns resources to projects and other work assignments; manages demand versus
capacity gaps and resource contention issues.
§ Coordinate release
readiness and deployment activities
§ Ensures that standards and
best practices are published, maintained, and enforced.
§ Reviews and approves all
applicable project documents and deliverables.
§ Ensures that all customer
expectations have been met through delivery of services or projects
§ Manages and sets
stakeholder expectations
§ Manages respective
disciplines throughout the life cycle; identifies areas of opportunity for
improvements, simplification, and rationalization; ensures applications are
maintained and serviced
§ Participates in the
creation and maintenance of application/product roadmaps in assigned domain.
§ Monitors solution delivery
performance metrics, measures, and Key Performance Indicators (KPI) to ensure
quality and operational efficiency and effectiveness.
§ Monitors performance domain
Service Level Agreement’s (SLAs), and inputs into / participates in service
reviews with business.
§ Conducts performance
appraisals of staff and provides career guidance though regular coaching.
§ Secures appropriate
resources for projects, engaging with the business, and facilitating service
delivery
§ Shapes thinking on how
technology solutions support the goals of the business
§ Articulates IT services and
ensures services meet client needs and value expectations, while educating the
rest of the IT team on client needs
§ Aligns IT services with
current and future needs of the business and its customers while improving
quality of services delivered
§ Analyzing business problems
and key issues and developing strategic business analytic implementation plans
(‘road map’).
§ Provides a single point of
contact and accountability
§ Acts as the primary contact
point for escalations within domain.
§ Responsible for future
proof architecture of business systems.
Candidate
Requirements
§ BSc Degree in IT/Software
Engineering or related discipline.
§ ITIL Certification
§ Certification in Project
Management (PMP, CAPM, PRINCE2) and/or Business Analysis will be an added
advantage
§ 5+ years IT experience with a variety of
technologies supporting the full software development life cycle, including
analysis, design, development, installation, support and modification.
Experience leading and managing development initiatives with a strong sense of
software development methodology such as Agile, waterfall, etc.
§ Advanced analytical,
problem solving, and conceptual skills along with strong related technical
skills, and a track record of successfully working as part of a team that
organizes, plans, and executes large-scale projects from concept to implementation.
§ A strong knowledge and
background of the QA/Testing domain.
§ Effective communication
skills to interact with all levels of technology and business partners
§ Excellent facilitation
skills
§ Analytical and methodical
approach to problem solving; Self-driven and able to work independently
§ Experience in the Mobile
telecommunications sector will be an advantage.
§
§ To apply for this job email
your details to jobs.zm@mtn.com
