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Apparel & Shoes
BUSINESS DEVELOPMENT MANAGER – RETAIL BANKING
United Bank for Africa (Z) Ltd
Zambia
Advert
Posted 2018-09-12 01:13:36


Job Objectives

§  To establish and maintain positive customer relationships, plan and deliver an effective retail marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.

Key Duties & Responsibilities;

§  Directly supervise the activities of Relationship Officers to ensure optimal achievement of set targets

§  Contribute to the preparation of annual marketing plans and strategies for liability generation to enable Business Managers achieve targeted growth objectives.

§  Recommend the creation of risk assets to increase business office profitability

§  Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue

§  Monitor and assign targets to Business Managers to ensure effective focus on target achievement

§  Maintain and acquire customer relationships to improve deposit liability growth and mix.

§  Relationship Management of High Net Worth Customers

§  Network with all potential clients in all relevant categories

§  Identifying and developing conglomerates banking relationships

§  Ensuring proper documentation throughput, the credit application and availment process.

§  Sourcing for and monitoring of customer’s tenured investment / facilities.

§  Respond promptly and satisfactorily to customer’s daily request and complaints.

§  Prepare weekly and monthly statistics/performance reports for management use.

§  Monitoring of the customer’s main account regularly

§  Reconciling all transactions on customer’s accounts where and when necessary.

§  Assist with the processing of customer’s letters of credit and invisible transactions.

§  Initiate and carry out recovery action on non-performing credits facilities

§  Maintain comprehensive database of the customers’ operational records including the existing and prospective customer data

Required Key Knowledge and Competencies;

§  Strong credit and marketing skills.

§  Must be self-solution driven, proactive

§  Have in-depth knowledge of the business environment

§  Knowledge of banking operations

§  Ability to evaluate needs of customers, and determine what products or service would best serve those needs

§  Strong interpersonal and communications skills

§  Strong leadership and negotiations skills

§  Exhibit drive energy, aggression and passion for business development and acquisition

§  Leadership skills

§  Strong Interpersonal skills

§  Strategic Thinking

§  Negotiation & Analytical skills

§  Product Development

Minimum Education Qualifications

§  Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.

§  Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

§  Must have at least 3 years working experience in the banking industry.

Application procedure;

Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV: careers.zambia@ubagroup.com.

The closing date for receiving applications is 18th September 2018.

To apply for this job email your details to careers.zambia@ubagroup.com

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