Latest Job Adverts
| VMI KEY ACCOUNT SNR ASSOCIATE (ZA) |
| mPharma |
Advert
Posted 2019-01-03 05:56:48
mPharma is
looking for a responsible and trustworthy professional with exceptionally high
work ethics to join our operations team as Senior Associate in the Key Account
department. One of the key deliverables is to expand operations within the
existing mPharma network. It will involve the development of customer
relationships that promote growth, retention and loyalty. As Senior
Associate your territory will have a regional focus and also responsible for
providing technical support to customers with the goal of maintaining/improving
customer satisfaction with mPharma products streamline internal customer facing
processes where required.
§
Deliver agreed
organic revenue targets
§
Provide
valuable consumption insights to Supply Chain for monthly planning sessions
§
Utilize
replenishment model to implement PUSH model at all existing facilities
§
Support the day
to day seamless operations at partner hospitals, clinics and pharmacies and
serve as main mPharma point of contact following hand-over from VMI sales team
§
Own and lead
multiple customer accounts and manage relationships utilizing project management
best practices
§
Know the
company’s product portfolio and provide existing customers with technical and
product support
§
Deliver
solutions to potential operational issues such as billing and delays in
delivery of drugs.
§
Drive the
timely collection of monies due to the company
§
Proactively
resolve issues arising from deployment in hospitals, clinics and pharmacies and
track progress of issue resolution.
§
Work with Data
Management (DM) and Quality Assurance (QA) team to provide reports on variance
resolution and inventory process improvement.
§
Enlist constant
feedback from clients, competition and communicate same to team.
§
Work with
Customer Service team to implement services, procedures and tools that optimize
the customer experience
Our Ideal
Candidate
§
3+ years’
experience in the health domain either working with multinational
pharmaceutical companies, clinician settings, or other healthcare services
§
An
entrepreneurial spirit with a passion for mPharma’s mission to increase the
accessibility and affordability of high-quality medicines
§
Thrives on
achieving success in a target driven environment
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Experience in
managing and leading teams to success
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A strong work
ethic and a proactive “can do†attitude that requires minimal supervision
§
Fluent English
with excellent writing, verbal, analytical, and organizational skills
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Proficient in
Microsoft Office Suite, specifically Excel.
§
Strong
interpersonal skills to network with new people and develop business
relationships with a wide variety of stakeholders
§
Experience working
in multinational company is an advantage.
§
The ability to
be based in Lusaka with frequent travel in your assigned region
§
A self-starter
who can multitask while consistently producing high quality deliverables for a
diverse set of concurrent initiatives
Qualifications
§
Bachelor’s
degree in business, sales and marketing
§
Understanding
of Supply Chain and inventory management practices and procedures is an
advantage
§
Healthcare
background preferred
§
Fluent oral and
written English
Admin
§
This position
reports to the Country Head Key Account Manager
§
Compensation is
competitive and commensurate with the candidate’s experience. Each employee
receives stock options.
To Apply:
Send ONLY your
CV and cover letter to careers@mpharma.com using the following
subject line: “VMI Key Account Senior Associate – Zambia – (Your Name)â€
